Customer Service Delivery : research and best practices
By: Fogli, Lawrence.
Material type: BookPublisher: San Francisco Jossey Bass; John Wiley & Sons 2006Edition: 1st Ed.Description: xxvii,315p.ISBN: 9780787976200.Subject(s): Customer Relationship | Customer Services | Customer Relationship ManagementDDC classification: 658.812 Online resources: Click here to access onlineItem type | Current location | Call number | Status | Date due |
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Monograph | Indian Institute of Management Udaipur C5/3 | 658.812 (Browse shelf) | Available |
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