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1. The Toyota way to service excellence : lean transformation in service organizations / by Jeffrey Liker and Karyn Ross.

by Liker, Jeffrey K [author.] | Ross, Karyn [author.].

Edition: 1 Edition.Material type: book Book; Format: print ; Literary form: not fiction Publisher: New York : McGraw-Hill Education, 2016.Availability: Items available for loan: Indian Institute of Management Udaipur [Call number: 338.762920952] (1).

2. The lean product playbook : how to innovate with minimum viable products and rapid customer feedback / Dan Olsen.

by Olsen, Dan 1970-.

Material type: book Book; Format: print ; Literary form: not fiction Publisher: Hoboken : Wiley, 2015.Online access: Cover image Availability: No items available Checked out (1).

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