Indian Institute of Management Udaipur Library

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Competing in a Service Economy : how to create a competitive advantage through service development and innovation

By: Gustafsson, Anders.
Material type: materialTypeLabelBookPublisher: San Francisco Jossey Bass; John Wiley & Sons 2003Edition: 1st Ed.Description: xv,190p.ISBN: 9780470448212.Subject(s): Customer Relationship | Customer Services | Service Industries | Competition ManagementDDC classification: 658.812 Online resources: Click here to access online
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Item type Current location Call number Status Date due
Monograph Monograph Indian Institute of Management Udaipur
C5/3 		658.812 (Browse shelf) Available

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