Indian Institute of Management Udaipur Library catalog › Results of search for 'pb:Wiley, and location:C5/3'

1.

Competing in a Service Economy : how to create a competitive advantage through service development and innovation

by Gustafsson, Anders.

Edition: 1st Ed.Material type: book

Book; Format: print ; Literary form: not fiction Publisher: San Francisco Jossey Bass; John Wiley & Sons 2003Online access: Click here to access online Availability: Items available for loan: Indian Institute of Management Udaipur [Call number: 658.812] (1).

2.

Customer Service Delivery : research and best practices

by Fogli, Lawrence.

Edition: 1st Ed.Material type: book

Book; Format: print ; Literary form: not fiction Publisher: San Francisco Jossey Bass; John Wiley & Sons 2006Online access: Click here to access online Availability: Items available for loan: Indian Institute of Management Udaipur [Call number: 658.812] (1).

3.

The Accidental Sales Managers

by Lytle, Chris.

Edition: 1Material type: book

Book; Format: print ; Literary form: not fiction Publisher: USA John Wiley & Sons 2011Online access: Click here to access online Availability: Items available for loan: Indian Institute of Management Udaipur [Call number: 658.8102] (2).

4.

The Nordstrom Way to Customer Service Excellence

by Spector, Robert.

Edition: 2Material type: book

Book; Format: print ; Literary form: not fiction Publisher: Massachusetts John Wiley & Sons 2012Online access: Click here to access online Availability: Items available for loan: Indian Institute of Management Udaipur [Call number: 658.812] (2).

5.

Whale Hunting

by Searcy, Tom.

Edition: 1Material type: book

Book; Format: print ; Literary form: not fiction Publisher: Canada John Wiley & Sons 2008Online access: Click here to access online Availability: Items available for loan: Indian Institute of Management Udaipur [Call number: 658.81] (2).

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	1.	Competing in a Service Economy : how to create a competitive advantage through service development and innovation by Gustafsson, Anders. Edition: 1st Ed.Material type: Book; Format: print ; Literary form: not fiction Publisher: San Francisco Jossey Bass; John Wiley & Sons 2003Online access: Click here to access online Availability: Items available for loan: Indian Institute of Management Udaipur [Call number: 658.812] (1). Place hold Add to cart (remove)
	2.	Customer Service Delivery : research and best practices by Fogli, Lawrence. Edition: 1st Ed.Material type: Book; Format: print ; Literary form: not fiction Publisher: San Francisco Jossey Bass; John Wiley & Sons 2006Online access: Click here to access online Availability: Items available for loan: Indian Institute of Management Udaipur [Call number: 658.812] (1). Place hold Add to cart (remove)
	3.	The Accidental Sales Managers by Lytle, Chris. Edition: 1Material type: Book; Format: print ; Literary form: not fiction Publisher: USA John Wiley & Sons 2011Online access: Click here to access online Availability: Items available for loan: Indian Institute of Management Udaipur [Call number: 658.8102] (2). Place hold Add to cart (remove)
	4.	The Nordstrom Way to Customer Service Excellence by Spector, Robert. Edition: 2Material type: Book; Format: print ; Literary form: not fiction Publisher: Massachusetts John Wiley & Sons 2012Online access: Click here to access online Availability: Items available for loan: Indian Institute of Management Udaipur [Call number: 658.812] (2). Place hold Add to cart (remove)
	5.	Whale Hunting by Searcy, Tom. Edition: 1Material type: Book; Format: print ; Literary form: not fiction Publisher: Canada John Wiley & Sons 2008Online access: Click here to access online Availability: Items available for loan: Indian Institute of Management Udaipur [Call number: 658.81] (2). Place hold Add to cart (remove)