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By: McKenna, Regis.
Material type: BookPublisher: Boston, Mass. Harvard Business Review 2002Edition: 1.Description: 252 p.ISBN: 9781578512441.Subject(s): Customer ServicesDDC classification: 658.8Item type | Current location | Call number | Status | Date due |
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Monograph | Indian Institute of Management Udaipur C5/3 | 658.812 (Browse shelf) | Available |
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