Normal view MARC view ISBD view

How people buy online : the psychology behind consumer behaviour / Seema Gupta.

By: Gupta, Seema [author.].
Material type: materialTypeLabelBookPublisher: New Delhi : Thousand Oaks ; SAGE Publishing, 2021.Description: xiv, 258 p; 23 cm.Content type: text Media type: unmediated Carrier type: volumeISBN: 9789353887537.Subject(s): Consumer behavior -- Psychological aspects | Consumers -- Psychology | Internet marketingDDC classification: 658.83420285 GS Online resources: Publisher's Description and Content Page
Contents:
Preface, Acknowledgements, 1. Psychology of a Digital Consumer 2. Putting Science Back in Marketing 3. How to Make Someone Say Yes 4. Perceived Risk 5. The Art of Fascination in Marketing 6. Memory and Marketing 7. Perception: How Customers See You 8. Emotions in Marketing 9. Why Do You Buy? 10. Price Is About Perception! 11. Social Media Marketing 12. Designing the Perfect Website 13. Power of Persuasive Writing 14. The Power of Imagery
Summary: "Marketers have long debated on what governs the buying decisions of digital consumers. Are these decisions rational or are they driven by whims and fancies? Human decisions are controlled more by the reptilian brain led by fear and the mammalian brain governed by emotions rather than the neocortex that works on rationale. Is it then possible for marketers to decode buying decisions of digital consumers and market their wares strategically in a highly competitive marketplace? How People Buy Online proves that this is indeed possible. Not only does it break the myths about online shopping behaviour, but it also reveals some deep marketing insights for consumer engagement by delving into consumer psychology and behavioural economics. This unique intersection of marketing with psychology makes it an absorbing read. 'Truly captivating and managerially a highly relevant book on the psychology of products and brand choices that consumers make in their daily lives. The chapters on perceived risk and perception are outstanding'. Jagdish N. Sheth, Charles Kellstadt Professor of Business, Emory University, Atlanta Seema Gupta is a consultant, trainer, blogger and speaker in the area of digital marketing, and Associate Professor at IIM Bangalore"-- Provided by publisher.
Tags from this library: No tags from this library for this title. Add tag(s)
Log in to add tags.
    average rating: 0.0 (0 votes)
Item type Current location Call number Copy number Status Date due
Monograph Monograph Indian Institute of Management Udaipur
C6/2
658.8342085 GS (Browse shelf) 1 Available
Monograph Monograph Indian Institute of Management Udaipur
C6/2
658.8342085 GS (Browse shelf) 2 Available

Includes bibliographical references.

Preface,
Acknowledgements,
1. Psychology of a Digital Consumer
2. Putting Science Back in Marketing
3. How to Make Someone Say Yes
4. Perceived Risk
5. The Art of Fascination in Marketing
6. Memory and Marketing
7. Perception: How Customers See You
8. Emotions in Marketing
9. Why Do You Buy?
10. Price Is About Perception!
11. Social Media Marketing
12. Designing the Perfect Website
13. Power of Persuasive Writing
14. The Power of Imagery

"Marketers have long debated on what governs the buying decisions of digital consumers. Are these decisions rational or are they driven by whims and fancies? Human decisions are controlled more by the reptilian brain led by fear and the mammalian brain governed by emotions rather than the neocortex that works on rationale. Is it then possible for marketers to decode buying decisions of digital consumers and market their wares strategically in a highly competitive marketplace? How People Buy Online proves that this is indeed possible. Not only does it break the myths about online shopping behaviour, but it also reveals some deep marketing insights for consumer engagement by delving into consumer psychology and behavioural economics. This unique intersection of marketing with psychology makes it an absorbing read. 'Truly captivating and managerially a highly relevant book on the psychology of products and brand choices that consumers make in their daily lives. The chapters on perceived risk and perception are outstanding'. Jagdish N. Sheth, Charles Kellstadt Professor of Business, Emory University, Atlanta Seema Gupta is a consultant, trainer, blogger and speaker in the area of digital marketing, and Associate Professor at IIM Bangalore"-- Provided by publisher.

There are no comments for this item.

Log in to your account to post a comment.

Powered by Koha