000 00444pam a2200169 a 4500
008 140223b2004 xxu||||| |||| 00| 0 eng d
020 _a9781591393474
082 _a658.4
100 _aHBR
245 _aThe RDM : Face-to-Face Communications for Clarity and Impact
_b
250 _a1
260 _aBoston, Mass.
_c2004
_bHarvard Business Review
300 _a155p.
365 _b
650 _aBusiness Communications
906 _a22.658.4
_b
_c
999 _c9547
_d9547