000			01726nam a2200277 4500
001			14457293
003			OSt
005			20190722173051.0
008			190722b xxu||||| |||| 00| 0 eng d
010			_a 2006043015
020			_a9780340923801 (pbk.)
020			_a9780553804980
035			_a(OCoLC)ocm70718568
035			_a(OCoLC)70718568
040			_aDLC _cDLC _dYDX _dBAKER _dIEF _dFVC _dYDXCP _dBUR _dVP@ _dBTCTA _dDLC _dIIMU
082	0	0	_a158.2 _222
100	1		_aUry, William, _eauthor.
245	1	4	_aThe power of a positive No : _bhow to say No and still get to Yes / _cWilliam Ury.
260			_aNew Delhi : _aNew York : _bHodder, _bBantam Books, _c2007.
300			_axii, 257 p. : _bill. ; _c22 cm.
504			_aIncludes bibliographical references (p. [241]-246) and index.
520			_aIn today's world of high stress and limitless choices, the pressure to give in and say Yes grows ever greater, producing overload and overwork and eroding ethics. Every day we find ourselves in situations where we need to say No--to people at work, at home, and in our communities--because No is the word we must use to protect ourselves and to stand up for what matters to us. But the wrong No can also destroy what we most value by alienating and angering people--that's why saying No the right way is crucial. This book gives you a simple three-step method for saying a Positive No. It will show you how to assert and defend your key interests; how to make your No firm and strong; how to resist the other side's aggression and manipulation; and how to do all this while still getting to Yes.--From publisher description.
650		0	_aNegotiation.
906			_a7 _bcbc _corignew _d1 _eocip _f20 _gy-gencatlg
942			_2ddc _cM
999			_c12635 _d12635