000 00476pam a2200181 a 4500
008 140223b2006 xxu||||| |||| 00| 0 eng d
020 _a9780070615663
082 _a658.4
100 _aFizsimmons, James A.
245 _aService Management
_b
250 _a5
260 _aNew Delhi
_c2006
_bTata Mcgraw Hill
300 _a590p.
365 _b
650 _aOperations Management
856 _uhttp://192.168.1.244/contentpages/service mmona.pdf
906 _a22.658.4
_b
_c
999 _c11092
_d11092