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1. Airline Marketing and Management

by Shaw, Stephen.

Edition: 7th Ed.Material type: book Book; Format: print ; Literary form: not fiction Publisher: Burlington Ashgate Publishing 2011Online access: Click here to access online Availability: Items available for loan: Indian Institute of Management Udaipur [Call number: 387.740688] (1).

2. Moments Of Truth

by Carlzon, Jan.

Edition: 1Material type: book Book; Format: print ; Literary form: not fiction Publisher: New York Harper Collins 1989Availability: Items available for loan: Indian Institute of Management Udaipur [Call number: 387.7] (1).

3. Nuts! : Southwest Airlines Crazy Recipe for Business and personal success

by Freiberg, Kevin.

Edition: 1st Ed.Material type: book Book; Format: print ; Literary form: not fiction Publisher: NewYork Brodway books 1998Online access: Click here to access online Availability: Items available for loan: Indian Institute of Management Udaipur [Call number: 387.7] (2).

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