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1. Customers.com : how to create a profitable business strategy for the Internet and beyond

by Seybold, Patricia B.

Edition: 1st Ed.Material type: book Book; Format: print ; Literary form: not fiction Publisher: New York Random House; Times Business 1998Online access: Click here to access online Availability: Items available for loan: Indian Institute of Management Udaipur [Call number: 658.801202854678] (1).

2. Net gain : expanding markets through virtual communities / John Hagel III, Arthur G. Armstrong.

by Hagel, John | Armstrong, Arthur.

Material type: book Book; Format: print ; Literary form: not fiction Publisher: Boston : Harvard Business School Press, c1997Availability: Items available for loan: Indian Institute of Management Udaipur [Call number: 658.800285467 HJ] (1).

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