Kouzes, James M. Credibility : how leaders gain and lose it, why people demand it - 1st Ed. - San Francisco Jossey Bass; John Wiley & Sons 2011 - xxi,250p. ISBN: 9780470651711 Subjects--Topical Terms: LeadershipInterpersonal RelationExecutive ability Dewey Class. No.: 658.4092 , C1/4