Seybold, Patricia B. <br/><br/>
Customers.com : how to create a profitable business strategy for the Internet and beyond   

 - 1st Ed. 
 - New York  Random House; Times Business  1998 
 - xx,360p. 
<br/><br/><label>ISBN: </label>9780812930375 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Internet Marketing<br/>Customer Services<br/>Internet<br/>World Wide Web<br/>Customer Service - Communication System
<br/><br/><label>Dewey Class. No.: </label>658.801202854678 
, C4/5