Nayar, Vineet <br/><br/>
employees first, customers second : turning conventional management upside down   

 - 1st Ed. 
 - New Delhi  Harvard Business Review Press  2011 
 - viii,198p. 
<br/><br/><label>ISBN: </label>9781422143872 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Human Resource Management<br/>Organizational Change<br/>Management - Employee participation.
<br/><br/><label>Dewey Class. No.: </label>658.3152 
, B8/3