Carlzon, Jan <br/><br/>
Moments Of Truth   

 - 1 
 - New York  Harper Collins  1989 
 - 135p. 
<br/><br/><label>ISBN: </label>9780060915803 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business Management<br/>Transportation<br/>Service Industries<br/>Transportation - Airline Industry
<br/><br/><label>Dewey Class. No.: </label>387.7 
, A9/5