Anupindi, Ravi <br/><br/>
Managing Business Process Flows : principles of operations management   

 - 3rd Ed. 
 - New Delhi  Pearson  2013 
 - xviii,334p. 
<br/><br/><label>ISBN: </label>9788131791264 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Production Management<br/>Process Control
<br/><br/><label>Dewey Class. No.: </label>658.5 
, C2/5