Christensen, Clayton M. <br/><br/>
The Innovator's Dilemma : when new technologies cause great firms to fail   

 - 1st ed. 
 - Boston  Harvard Business Review Press  1997 
 - xxiv, 252 p. : ill. ; 24 cm. 
<br/><br/><label>ISBN: </label>9780875845852 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer Services<br/>Industrial Management<br/>Creative ability in business<br/>Success in business
<br/><br/><label>Dewey Class. No.: </label>658 
, B4/3