| 000 -LEADER |
|---|
| fixed length control field |
00582pam a2200181 a 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
140223b2013 xxu||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
9788120346956 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER |
|---|
| Classification number |
658.812 |
| 100 ## - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Rai, Alok Kumar |
| 245 ## - TITLE STATEMENT |
|---|
| Title |
Customer Relationship Management : concepts and cases |
| Remainder of title |
|
| 250 ## - EDITION STATEMENT |
|---|
| Edition statement |
2nd Ed. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. |
|---|
| Place of publication, distribution, etc. |
New Delhi |
| Date of publication, distribution, etc. |
2013 |
| Name of publisher, distributor, etc. |
Prentice Hall of India; PHI Learning |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
xxiv,501p. |
| 365 ## - TRADE PRICE |
|---|
| Price amount |
395.00 |
| Price type code |
INR |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Customer Relationship Management |
| 856 ## - ELECTRONIC LOCATION AND ACCESS |
|---|
| Uniform Resource Identifier |
http://192.168.1.244/contentpages/CustomerRelationshipManagement_Rai.pdf |
| 906 ## - LOCAL DATA ELEMENT F, LDF (RLIN) |
|---|
| a |
22.658.812 |
| b |
|
| c |
|
