Young, Laurie
From Products to Services : insight and experience from companies which have embraced the service economy - 1st ed. - New Jersy John Wiley & Sons 2008 - x,353p.
9780470026687
Customer Services
Marketing
Service Industries
658.8 , C5/4
From Products to Services : insight and experience from companies which have embraced the service economy - 1st ed. - New Jersy John Wiley & Sons 2008 - x,353p.
9780470026687
Customer Services
Marketing
Service Industries
658.8 , C5/4