Granger, Russell H.

The 7 triggers to yes : the new science behind influencing people's decisions / Seven triggers to yes Russell H. Granger. - New York : McGraw-Hill, c2008. - xviii, 249 p. : ill. ; 24 cm.

Includes index.

The awesome power of persuasion -- Winners and losers -- Persuasion then and now -- What's the breakthrough -- Decision management -- Persuasion powerhouses -- Triggering "yes" -- Friendship trigger -- Authority trigger -- Consistency trigger -- Reciprocity trigger -- Contrast trigger -- Reason why trigger -- Hope trigger -- Persuasion goals -- Persuasive communication -- Persuasive presentations -- Resolving resistance -- Getting commitment -- Wrap.

9780070229549 9780071544375 0071544372 (alk. paper) 9780071544375 (alk. paper)

2007035871


Business communication--Psychological aspects.
Persuasion (Psychology)
Management--Psychological aspects.

658.45 , C2/3 Amazon C2/3 Amazon C2/3 Amazon C2/3 Amazon

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